Is there peak and off-peak pricing?

Rail transport companies in Italy do not have an explicit peak and off-peak pricing, but they do have a continuous dynamic pricing based on real time offer and demand. ItaliaRail is an agent of Rail Transport companies in Italy and we cannot modify pricing, so we show the pricing we receive when we send our customers search requests.

ItaliaRail has a special search algorithm that searches and combines lowest possible pricing classes offering the options to our clients to buy either the lowest found fare class or more expensive but also less restrictive fares.

Return to FAQ page.

What currency is used for ItaliaRail purchases?

The default currency displayed for purchases on ItaliaRail is the US dollar. If you need to change the currency, you can do that in the upper right-hand corner of the main page of the website. The abbreviation "USD" appears next to a small drop-down arrow. Click the arrow to select one of the following currencies:

  • Euro
  • British pound
  • Canadian dollar
  • Australian dollar

ItaliaRail adjusts regularly for currency conversion fluctuations as pay the rail companies in Italy in EUR which, and does not charge a fee for currency conversion.

Return to FAQ page.

What form of payment does ItaliaRail.com accept?

We accept PayPal, Visa, MasterCard, American Express, and Discover credit cards using Braintree and Paymentech Payment Gateways. Personal and account information is secure on this site. We employ the latest 128-bit encryption SSL technology in all parts of our site that require any personal information, and we do not keep or hold confidential card information. It is all under the control of the card payment processors. We will not bill the credit card until we e-mail or ship the order.

For the security of our customer and Italiarail, we follow estrict anti fraud protocols. For that, please be sure to provide an exact billing address and telephone number. 

Incorrect information may cause a delay in processing the order. 

We reserve the right to request additional identification by e-mail or telephone.

Return to FAQ page.