ItaliaRail welcomes your questions and feedback
For more than 20 years, ItaliaRail has helped millions of travelers with their Italian vacations. Whether you are in the process of booking your trip, have questions before you depart, or need support while in Italy, please contact us. We’re here to help you!
Looking for expert advice and tools for your next trip to Italy?
Join ItaliaPass and help us build the largest community of past, present, and future travelers to Italy.
Customer service regarding your ItaliaRail booking
Speak with a representative (Monday through Friday, 9 a.m. to 5 p.m. ET):
- Call toll-free: 1 (877) 375-7245
- Chat online: Click the green bubble in the bottom-right corner to start a chat
- Call from Italy: (+39) 06 9763 2451
- Get assistance with group bookings: 1 (888) 446-5732 or 1 (617) 829-2342