If you don't receive an order confirmation after your purchase, contact Customer Service so we can re-send the information or —if necessary—correct a mistake in the email address. Please allow a couple of minutes for the system to generate the email information and check your spam folder. If you have not received your e-tickets contact us. How do I contact Customer Service? We provide 24 hour email service.
Customer Service contact information:
- Toll-free U.S. phone number: (877) 375-7245
- Local phone number in Italy: (+39) 06 9763 2451
- Email: info@italiarail.com