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How can I get an ItaliaPass Refund?

The ItaliaPass has a no questions asked guarantee and 100% refund policy - we encourage you to activate it and use it, and if you don't feel you will be able to get value out of your ItaliaPass Membership we are happy to issue you a full refund. Just please send us an email at any time to with the request and we will issue the refund for you.  

Alternatively you can use and save hundreds and if you do not find it was worth it, we will refund it to you as well. You should visit our ItaliaPass VIP Lounge located at Rome Termini Station, by platform 25 and rest, refresh and relax.

Start by going to ... once there you can browse our amazing Italian guides for your trip planning and book with exclusive discounts in all our travel products such as excursions, things to do in Italy, hotels, transfers, car rental offers, train links as well as some restaurant and shop discounts. You can find links to other benefits like the Newsletter. 

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