We apologize that our existing FAQs don't answer your question. Customer satisfaction is our top priority. Please email us or contact us at one of the numbers or email listed below, and include all details we might need—including order number if you've already made a purchase—and we'll get back to you as soon as possible.
ItaliaRail Customer Service:
- Toll-Free: (+1) 877 375-7245
- Direct US: (+1) 617 925-7702
- Direct Italy: (+39) 06 9763 2451