redemption-primo-fare
Redeeming Your Primo Fare Perks!
With your Primo Fare, you have access to premium perks and support to enhance every aspect of your Italy trip. Below is a guide to all your perks and how to redeem them. Remember, we're here to assist you every step of the way.
Travel Savings
-
- Use the promo code from your ItaliaFare welcome email by entering it in the "Add promo or discount code" field on the booking page to claim $50 off your first ItaliaTours order.
- Please note: This offer applies only to tours, not driver services (transfers).
-
- Access weekly newsletters and premium digital content through Italy Magazine.
- Look for your Italy Magazine access email from support@italymagazine.com in your inbox.
-
- Visit ItaliaDrive and enter code IPDRIVE20 at checkout for $20 off your booking.
Unforgettable Experiences
-
- Your choice of a semi-private airport transfer out of (or into) Rome Fiumicino Airport or one of the below amazing experiences!
- Apply your ItaliaFare ID by entering it in the "Have an ItaliaPass or ItaliaFare? Enter your ID here" field on the booking page.
or choose one of these exceptional experiences
-
- Free hop-on/hop-off bus tour. Up to three-hour intro tour of Rome, Florence or Milan.
- Apply your ItaliaFare ID by entering it in the "Have an ItaliaPass or ItaliaFare? Enter your ID here" field on the booking page.
- Please note: Applicable for one free City Sightseeing tour in either Rome, Florence or Milan between the hours of 2:00pm and 5:00pm. The desired city can be selected at checkout.
Peace of Mind
-
- Enjoy free luggage storage and access to the ItaliaPass lounge.
- Apply your ItaliaFare ID by entering it in the "Have an ItaliaPass or ItaliaFare? Enter your ID here" field on the booking page.
-
- Available 24 hours a day, 7 days a week.
- Reach us at:
-
- Please note: Applicable to upcoming trips for high-speed train tickets purchased at italiarail.com only!
- 100% refund on trip cancellations
- One free date or time change (class upgrades and/or route changes are not covered)
- Fine fighter protection
- Late train compensation
- Emergency medical expenses protection
- Personal accident protection
- Baggage and travel documents loss protection
- Travel delay and disruption expenses protection
For more information, click here.
To submit a claim, click here.