Safety

  • For safety, keep all of your important documents (passport, rail pass, traveler’s checks) in a money-belt worn underneath your clothing.
  • Make a copy all of your important documents such as your passport, traveler’s checks, ID cards, insurance cards, and rail pass. Keep the copies in a separate, safe place. They will help you if anything is lost or stolen.
  • Do not leave any of your belongings unattended.
  • Board the train as early as possible and try to find a compartment with other backpackers, families, or business professionals.
  • If you are a woman and alone, look for a compartment with other women in it.
  • Be prepared to change compartments if you feel uncomfortable.
  • When sleeping on a train, use your daypack as your pillow. Wear your rail pass on you while you sleep; do not leave it in your bag.
  • If the door to your cabin has a lock, make sure to lock it before you go to sleep.
  • Always check your car for any valuables left behind before exiting the train.
  • Watch out for groups of children or adults creating a commotion meant to distract tourists for easy pick pocketing.
  • Keep only a small amount of money in an accessible pocket, and the rest in your money belt.
  • Do not let anyone hold you by the hand or wrist – they may whip your watch or wallet off you. Keep alert. You will take in more, remember more, and minimize your risk of being robbed.
  • Take particular care in Barcelona. It is the pickpocketing capital of Europe, and most pick-pocketers there use a variety of tricks to try and engage you in conversation or distract you while they or their accomplices swipe stray phones, purses or sunglasses from your table or person.

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Inside Italy to receive discounts based on age, the following qualifications must be met:
Senior:Train operators in Italy do not offer a discount for Seniors.
Youth:Train operators in Italy do not offer a discount for Youths.
Child:To qualify for Child fares, passengers must be aged between 4 and 11 years inclusive
To receive discounts based on number of people travelling together please be aware that only groups of 10 adult people (2 children = 1 adult) will be entitled to a variable discount depending on train type, journey and date of travel.

Please be aware that the system will automatically calculate any child or group discount you might be entitled to; no Senior or Youth discounts can be bought for single tickets purchased outside of Italy; Senior, Youth and Child discounts are bookable for railpasses covering Italy, please choose the relevant option at the time of booking.
This option is for customers who have previously purchased a pass or open ticket, but wish to travel on a train where a reservation is required.

A pass or open ticket does not guarantee a seat on such trains.

In Italy, most trains require a reservation. Check with the rail operator you wish to use if you are not sure whether a reservation is required.